Terms of Service

1. Service

Driver & Butler provides premium private chauffeur (VTC) bookings in France. All rides are subject to fixed pricing confirmed at booking.

2. Booking & Payment

Bookings are confirmed upon payment via Wallet, Stripe, or on-board cash. Cancellation policy applies as stated at booking.

3. No-Show Policy

Airport pickups: 46 minutes after scheduled time. Station/hotel pickups: 15 minutes. 75% of the fare applies to confirmed no-shows.

4. Pricing

All prices include VAT (10% transport, 20% optional services). No surge pricing. Fixed rates guaranteed at booking.

5. Liability

Driver & Butler holds full VTC insurance. Liability is limited to the value of the booked service.

6. Governing Law

These terms are governed by French law. Any dispute shall be subject to the jurisdiction of the courts of France.